As a “Disability Access Point” or “DAP” we help people with disabilities, their families, and their caregivers find the services and support they need—both short-term and long-term. We help give people information, provide referrals and plans, and check in to make sure Iowans are getting the right support to live a healthy, independent life.

Services We Provide

• Information & Assistance: DAPs give people, their families, and caregivers important information to help them make informed choices about long-term services and supports (LTSS) by:
  • Figuring out what the person needs.
  • Making sure the person knows about services and opportunities.
  • Connecting the person with local providers for the help they need (respite or home modifications).
• Options Counseling: DAPs help people understand their pathways and set goals to make informed choices on their care. The person leads the process, and they can include family members or others they trust. This usually lasts about 90 days.
• Non-Medicaid Short-Term Services and Support (STSS): These are temporary services that help people with disabilities live in their homes and communities and provide support to their families and caregivers.
• Service Coordination for Non-Medicaid LTSS: This is a process where someone helps the person get and manage their LTSS. The person works with a coordinator to create a care plan, set goals, and choose services to meet those goals.